Terms and Conditions
REGISTRATION
Registration can be done in written form or by phone. We recommend an early registration. Registration at short notice may be possible if there are free capacities. After registration you will receive a written booking confirmation as well as a detailed information concerning your booked programme. Together with your written booking you have to transfer 100 Euros in advance to the bank account quoted below. Only after having received your deposit, a booking confirmation is made. The remaining amount may be transferred in advance or paid cash on location.
CANCELLATION
Due to Austrian travel-cancellation terms every participant can cancel at any time. A written cancellation is required to be sent to Mountainguides Saalbach. If you cancel your trip, you will have to pay following cancellation fees:
Cancellation up to 4 weeks prior to trip: 10 % of price. Up to 2 weeks prior to trip: 50 % of price. Cancellation at shorter notice than 2 weeks: 75 % of trip price.
If you don't show up on trip day, 80 % of the trip price are to be paid. If a trip is aborted ahead of time, charges from third parties (Huts, Hotels, …) may be refund on condition that Mountainguides Saalbach does not have to pay any cancellation fees on location.
INSURANCE, LIABILITY
Together with a confirmed booking we recommend to cover a travel cancellation insurance. If a trip or parts of a trip are not executable because of matters, Mountainguides Saalbach cannot influence (weather, traffic, technical problems with cable cars, …), a refund cannot be paid. Furthermore we recommend a liability, accident and a foreign health insurance.
LEGAL DISCLAIMER
The instructions of the Mountainguides Saalbach have to be obeyed. Despite of thoughtful planning, risk of injuries is still existing. Every participant and client accepts, that this risk of getting hurt is still existing and that the Mountainguides Saalbach do not take responsibility and liability for this risk.
MINIMUM NUMBER OF PARTICIPANTS
Mountainguides Saalbach reserves the right of cancelling multiday trips up to 14 days prior and daily trips by the evening prior due to bad weather, bad conditions or not matching minimum number of participants. Deposits well be refund by 100%.
CHANGE OF PROGRAMME
Mountainguides Saalbach reservers the right of changing the programme due to bad conditions, bad weather, risk of avalanche and/or bad physical constitution of participants.
FLIGHT TRAVELS
The same terms and conditions are in effect. Furthermore:
We ask you to book latest 8 weeks prior to start of trip. Each traveller is self-responsible for obeying passport, visa, customs, foreign currency or health restrictions at his/her own expense.
All inconveniences/costs caused by not obeying the mentioned restrictions are at the traveller's expense, also if the conditions changed after the booking had been made. If possible for Mountainguides Saalbach, they will inform you about changes concerning travel restrictions.prior to the journey.
Additional cost because of not be foreseen (at the time of booking) circumstances (such as nature catastrophies, economical or political crisis, exchange rate/currency fluctuations, weather- or strike-related flight delays) are not included in the travel price.
PLACE OF JURISDICTION
Bezirksgericht Zell am See
Mozartstraße 2
A-5700 ZELL AM SEE
AUSTRIA
OFFICIAL LANGUAGE:
Deutsch/German
OPERATOR
Mountainguides Saalbach
Höllererstraße 23
A-5700 Bruck an der Glockner Straße
AUSTRIA
CONTACT
Markus Bründl - 0043 664 7505 2351
Gerald Kreuzberger - 0043 664 4308 795
Markus Hirnböck - 0043 664 4411 206
Andreas Gassner - 0043 664 7500 7628
info@mountainguides-saalbach.at
BANK ACCOUNT
RAIKA Kaprun
IBAN: AT16 3501 2000 0103 5633 // BIC (SWIFT): RVSAAT2S012